Group Lesson Ticket Terms & Conditions
• Lesson tickets are issued through the web service Service Ace.Lesson reservations and cancellations can also be made using Service Ace.
The ticket expiry date can be checked on Service Ace.
• These lesson tickets are for group lessons only.They cannot be used for private lessons.
• Lesson cancellations can be made on Service Ace until 11:59 p.m. on the day before the lesson.
If you wish to cancel at the reception, please contact us during business hours (by 5:30 p.m.).
• The ticket validity period starts from the first booked lesson date.
If the first lesson date is changed, please inform the reception so the expiry date can be updated.
• If you cannot attend the lesson on the day, please contact us in advance.
In this case (No-show), one make-up lesson is allowed within the ticket validity period with a fee of THB 150.
If you do not contact us in advance, a make-up lesson is not allowed.
If the same ticket is marked as No-show again, no further make-up is possible.
• If you do not have a lesson ticket and wish to book the next lesson,
please apply through “Reserve Additional Lessons” on Service Ace and make payment at the reception.
• Ticket extension, transfer, use of expired tickets, and refunds are not allowed.
As a general rule, ticket validity cannot be extended.
However, exceptions may be allowed in special cases.
Please refer to the separate document provided by the club for details.
By purchasing a lesson ticket, you confirm that you have read, understood,and agreed to follow all club rules and terms.
Private Lessons & Court Rental
• Private lessons and court rental are available during open court times.Please feel free to contact us if you are interested.
• Same-day cancellations for private lessons and court rental will be charged 100% of the fee.
• If you wish to cancel, please complete the cancellation by the day before.